Get my weekly thinking on what winning businesses do differently: SUCCESS LEAVES CLUES

    Reputation is agrowth strategy.

    SUPPLY CHAIN · LOGISTICS · TECHNOLOGY · B2B

    How your prospects found your business over the last five years won't be how they'll find you over the next five.

    I help CEOs and commercial leaders make their businesses known, trusted and chosen by sharpening strategy, providing senior marketing leadership and building Individual Authority®.

    My work combines marketing, PR, communications, sales and AI visibility in pursuit of the biggest commercial opportunities.

    Lucy Pitcher working at her laptop

    Trusted by the best

    • BP
    • Michelin
    • Volvo
    • Schmitz Cargobull
    • Menzies Distribution Solutions
    • Biffa
    • AB Agri
    • AB Vista
    • Asset Alliance Group
    • Cold Chain Federation
    • PHIN
    • real PE
    • Merit Group
    • NPD
    • Dawson Group
    • Boom

    REPUTATION, REPUTATION, REPUTATION

    Buyers are changing. Is your marketing keeping up?

    B2B businesses have always relied on a familiar mix of reputation, relationships and referrals to win work.

    That hasn't changed. But the way your prospects research and choose suppliers has.

    According to a Forrester survey, 94% of B2B buyers now use AI during the buying process, up from 89% the previous year.

    And the AI tools they use look for much more than corporate messaging. They look for expertise and experience from the real people behind the business.

    That means your positioning, reputation and visibility need to work much harder together, with far more emphasis on visible, credible people.

    Because in an AI world, people will still buy from people. They'll just increasingly ask AI which people they should be buying from.

    See how Individual Authority® works

    KIND WORDS

    Menzies Distribution Solutions
    "Lucy understands how reputation supports business growth and is always focused on the commercial opportunity. She brings clarity, strategic thinking and practical advice that helps us make better decisions and move faster."

    Richard Morson

    CEO, Menzies Distribution Solutions

    Lucy Pitcher interviewing

    The businesses getting noticed right now aren't necessarily better than yours. They're just more visible.

    - Lucy Pitcher

    WAYS I CAN HELP

    Three options to strengthen your marketing and reputation

    Lucy Pitcher working at her computer
    01

    Marketing Accelerator

    Re-focus your marketing on the business you want to win

    A strategic review and reset for CEOs, MDs and Directors who want their marketing to match their commercial ambitions.

    Within 4-6 weeks, you get an independent, senior perspective, a clear strategy and a practical six-month roadmap, without signing up to another long-term agency retainer.

    Lucy Pitcher working alongside a group at a conference
    02

    Fractional Marketing Director

    Senior marketing leadership without the full-time hire

    For established B2B businesses that need ongoing senior marketing leadership, but not another full-time Director.

    I work alongside your leadership, sales and marketing teams to connect commercial priorities, positioning, marketing, PR, content and AI visibility.

    Lucy Pitcher presenting to an audience beside a screen

    Flagship programme

    03

    Individual Authority®

    Turn your team's expertise into commercial advantage.

    A 12-month programme that helps your leaders, sales teams and experts become more visible, credible and influential. Together, we connect their expertise to sales, marketing, PR and AI visibility, so the right prospects discover, recognise and trust your business.

    KIND WORDS

    BOOM Global Network
    "Lucy has an incredible ability to see the bigger opportunity. She takes what you're trying to achieve, sharpens the thinking and turns it into something you can act on. She is strategic, commercially minded and always exceeds my expectations."

    Mel Salter

    CEO, BOOM Global Network

    Lucy Pitcher meeting Princess Anne

    Sectors

    • Supply chain and logistics
    • Transport and fleet
    • Manufacturing and industrial
    • Software and technology
    • B2B and professional services

    I’ve spent 25 years helping B2B businesses get noticed, trusted and chosen.

    And I'm still obsessed with it.

    Having worked across journalism, corporate communications, PR, marketing and business development, I've seen the reputation challenge from every side.

    And that breadth is more important than ever, because in an AI-driven market, PR, marketing, sales and reputation are becoming much more interconnected.

    I help businesses connect marketing, PR, sales, reputation and expert visibility to their commercial ambitions so they are clear on what they need to be known for, where the strongest opportunities lie and where to focus their efforts.

    I've also founded SupplyChainWomen.com - a visibility platform helping more women to be seen, heard and hired. After all, glass ceilings don't break themselves.

    Let’s talk

    CONTACT

    What could your marketing be doing better?

    If you're wondering whether your marketing, reputation or visibility is doing enough to support your commercial ambitions, book a 30-minute call with me. I'll tell you what I think and if I can help.